Conversational Agent Reviews

Years in this theme: All years 2026 2025 2024 2023 2022

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Articles published in this theme: 16 (scroll down to load remaining articles)

2026

Woman using smartphone with virtual chat interface and health icons

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Effectiveness of Chatbots in Mental Health Screening and Assessment: Systematic Review

Isabel Morales Gil, Inés Marti-Estevez, Sandra Doval, José Miguel Gutiérrez-Carrillo, Rocío Fausor, Silvia Arribas-García, Miguel Ángel Álvarez-Mon, Javier Quintero

JMIR Ment Health 2026 (Oct 06); 13:e93672

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Conversational Agents for Asthma and Chronic Obstructive Pulmonary Disease Management: Scoping Review

Nurfaizah Binte Hassan, Tiang Peng Teo, Mei Fong Liew, Wee Hian Tan, Wenjie Wu, Timotius Marvin Tan, Siti Aisah Binte Mustafah, Deborah Wan Qin Poh, Hong-Gu He, Joanne Huiyi Khor, Genevieve Mei Yun Tan, Si Qi Yoong, Ying Jiang

J Med Internet Res 2026 (Sep 29); 28:e98338

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Evidence and Future Directions for Pediatric Health Care Chatbots: Systematic Review

Seongwoo Yang, Ju Hyun Jin, Min Jung Kim, Seng Chan You, Kyung Won Kim

J Med Internet Res 2026 (Sep 25); 28:e98432

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Woman uses a habit tracking app on her phone to mark completed tasks for December 12th.

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The Impact of a Health Coaching App on the Subjective Well-Being of Individuals With Multimorbidity: Mixed Methods Study

Isabelle Symes, Alexandra Burton, Daniela Mercado, Feifei Bu

J Med Internet Res 2026 (Feb 04); 28:e78738

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2025

Man overwhelmed by digital information, with a glowing AI brain above.

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The Efficacy of Rule-Based Versus Large Language Model-Based Chatbots in Alleviating Symptoms of Depression and Anxiety: Systematic Review and Meta-Analysis

Qiuxue Du, Yongliang Ren, Ze-long Meng, Han He, Shasha Meng

J Med Internet Res 2025 (Dec 04); 27:e78186

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Woman using tablet in kitchen with fresh ingredients for cooking

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Interactive Conversational Agents to Improve Dietary Behaviors for Health Promotion: Mixed Systematic Review

Samira Amil, Marie-Pierre Gagnon, Alexandra Bédard, Sié Mathieu Aymar Romaric Da, Daniela Zavala Mora, Vicky Drapeau, Sophie Desroches

J Med Internet Res 2025 (Nov 28); 27:e78220

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Laptop screen displaying ChatGPT interface with examples, capabilities, and limitations.

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The Effectiveness of AI Chatbots in Alleviating Mental Distress and Promoting Health Behaviors Among Adolescents and Young Adults: Systematic Review and Meta-Analysis

Xinyu Feng, Lidan Tian, Janelle Yorke, Vivian Hui, Grace W K Ho

J Med Internet Res 2025 (Nov 26); 27:e79850

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Young adults sitting outdoors, engrossed in their smartphones, showcasing digital connection

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Digital Conversational Agents for the Mental Health of Treatment-Seeking Youth: Scoping Review

Lisa D Hawke, Thalia Phi, Anh T P Nguyen, Jingyi Hou, Jamie Gibson, Brian Ritchie, Gillian Strudwick, Terri Rodak, Louise Gallagher

JMIR Ment Health 2025 (Nov 07); 12:e77098

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Woman with hand on forehead, looking at phone, stressed at home

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Effectiveness of Communication Competence in AI Conversational Agents for Health: Systematic Review and Meta-Analysis

Jiaqi Qin, Yuanfeixue Nan, Zichao Li, Jingbo Meng

J Med Internet Res 2025 (Nov 03); 27:e76296

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2024

Forest plot showing mean difference and confidence intervals for intervention effect

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Application of Chatbots to Help Patients Self-Manage Diabetes: Systematic Review and Meta-Analysis

Yibo Wu, Jinzi Zhang, Pu Ge, Tingyu Duan, Junyu Zhou, Yiwei Wu, Yuening Zhang, Siyu Liu, Xinyi Liu, Erya Wan, Xinying Sun

J Med Internet Res 2024 (Dec 03); 26:e60380

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2023

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Evaluation of the Current State of Chatbots for Digital Health: Scoping Review

Jia Xue, Bolun Zhang, Yaxi Zhao, Qiaoru Zhang, Chengda Zheng, Jielin Jiang, Hanjia Li, Nian Liu, Ziqian Li, Weiying Fu, Yingdong Peng, Judith Logan, Jingwen Zhang, Xiaoling Xiang

J Med Internet Res 2023 (Dec 19); 25:e47217

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Person's hands holding a smartphone displaying a woman speaking on a video call.

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Embodied Conversational Agents Providing Motivational Interviewing to Improve Health-Related Behaviors: Scoping Review

José Mercado, Ismael Edrein Espinosa-Curiel, Juan Martínez-Miranda

J Med Internet Res 2023 (Dec 08); 25:e52097

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2022

Woman wearing a pink face mask looks at her smartphone

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User Experience of COVID-19 Chatbots: Scoping Review

Becky K White, Annegret Martin, James Angus White

J Med Internet Res 2022 (Dec 27); 24(12):e35903

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Doctor holding smartphone with stethoscope and lab coat

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Design and Evaluation Challenges of Conversational Agents in Health Care and Well-being: Selective Review Study

Ahmet Baki Kocaballi, Junhan Kim, Jina Huh-Yoo, Yungui Huang, John M Carroll, Leigh Clark, Emre Sezgin, Rafal Kocielnik, Yi-Chieh Lee, Lena Mamykina, Elliot G Mitchell, Robert J Moore, Prasanth Murali, Elizabeth D Mynatt, Sun Young Park, Alessandro Pasta, Deborah Richards, Lucas M Silva, Diva Smriti, Brendan Spillane, Zhan Zhang, Tamara Zubatiy

J Med Internet Res 2022 (Nov 15); 24(11):e38525

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Conversational Agents in Health Care: Scoping Review of Their Behavior Change Techniques and Underpinning Theory

Laura Martinengo, Ahmad Ishqi Jabir, Westin Wei Tin Goh, Nicholas Yong Wai Lo, Moon-Ho Ringo Ho, Tobias Kowatsch, Rifat Atun, Susan Michie, Lorainne Tudor Car

J Med Internet Res 2022 (Oct 03); 24(10):e39243

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